East  Bay  Optometry  New  Policies  and  Procedures

The safety of our patients and our staff is our number  one concern, and we're taking every precaution to ensure as safe of an environment inside our office as possible.  Based on best practices for health and safety we have put the following new policies and procedures in place.

Patients Seen By appointment only

• ​ All patients, whether for exam or for frame pickup/adjustments, must make an appointment first.​
• ​​Only the scheduled patient will be allowed unless needing assistance from a guardian or caregiver.  Please no additional family members in the optical at any time.

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Masks are Required

• ​​Every patient entering our office will need to have a face mask or cover. 
• ​​If you do not have a face covering you will be asked to reschedule or purchase a surgical mask for $1.00. 

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Additional Practice Safety Measures

• Please download the history form on our website and have it filled out completely prior to your appointment.  Also, please bring your own pen.
• ​Upon entering, your temperature will be taken, and you'll be asked a series of screening questions. If your temperature is 99.5 or above you will be asked to reschedule and you will not be allowed to enter.
• Once cleared by our screener, you will be asked to either use hand sanitizer, wear gloves that we provide, or proceed to the restroom to wash your hands.  We also ask that you limit touching anything in the office as much as possible. 
• After trying on frames, we ask that the frames be placed into a tray for proper disinfection before being put back on the display boards. 
• ​​Whenever possible, please bring a credit card with a chip for any out of pocket charges.